Starting your journey to your new and exciting kitchen is simple. Firstly, arrange a designer appointment,
which can be done online or by simply calling us. Secondly, one of our professional designers will help you to create perfect space and assist in ensuring the order is made to the correct specifications. Thirdly, an installer will check the site, in order to insure all measurements have been made correctly, prior to production. Last, but not least, your wonderful new kitchen will be installed, by one of our authorised installers.
Are your kitchens Australian made?
Yes, our kitchens are 100% Australian made.
Where are your kitchens manufactured?
Our factory based in Melbourne.
What kind of warranty do you offer?
We provide 10 years factory warranty.
Are your cabinets delivered fully assembled?
Yes, our cabinets come fully assembled.
How can I choose colours or other finishes?
Each of our designers have samples kits for you, and will be able to explain differences between materials and quality, so you be make the most informed decision.
Where I can see hardware options?
In order to see the full verity of hardware that we have on offer, you are able to visit the Blum showroom located at Unit 4, 245 Ferntree Gully Road, Mount Waverley, VIC, 3149
Can I get samples of my selected finishes?
Yes, our designers can arrange samples to be sent to your address.
Can I change finishes before production?
Yes, you are able to change the finishes in your designer kitchen, so long as they are made before production commencement.
Can I change order before production?
Yes, you are able to change your order, before you sign the final production drawings.
How long is production time?
Production time is between 2-4 weeks.
Can I delay a delivery time of my kitchen?
You are able to delay production time, but not delivery. Once your kitchen is produced, and is ready to be installed, you need to accept delivery in order to avoid storage charges.
What appliances I can buy to make it fit?
One of our fantastic designers
will specify appliance sizes for you as a guide for purchase or design a kitchen around existing appliances. In order to build your kitchen around your appliances, we will need the brand and appliance code.
How soon I can get my kitchen?
Generally speaking, 14 days after production drawings are signed (appliance details must be provided).
What is a minimum order size?
There is no minimum order size.
What will happen if a cabinet was damaged during delivery?
We will fix or replace this cabinet.
What is the warranty of Blum hardware?
Blum provides Life time warranty.
How much time do I need to allow for installation of kitchen cabinets?
Installation time depends on the size of your kitchen, and can vary between 1-3 days. Our cabinets are factory built and will be delivered to you fully assembled.
Can I get undermount sink with laminated or timber bench top?
Are there any regulation requirements on positioning of gas cook-tops and range-hoods?
There are some regulations and requirements. Your designer will explain these regulations and requirements to you during the design appointment.
Do you supply stone benchtops?
We work with various stone suppliers and can offer competitive pricing on all major brands of stone.
Can you recommend kitchen installer, plumber, electrician or other trades?
Yes we can, but if you prefer to use your own trades you can do that too.
Is your kitchen custom factory build or standard flat-pack sizes?
All our kitchens are built at the factory from high quality Australian Made materials. We do not supply flat-packs.
What materials do your use for the kitchen doors?
We supply High Gloss Acrylic doors, 2-Pack doors , Vinyl Wrap doors and Laminated doors.
Are your cabinet doors soft close?
Can I get custom made sizes of kitchen cabinets?
We are able to manufacture any size kitchen cabinet that is required.
Are your kitchens made in Melbourne?
Yes, our kitchens manufactured in Melbourne Victoria.
What is the advantage of home design consultation?
As long as you put aside 2-3 hours, you are able to have a say, in real time, about the design of your kitchen, allowing you to make the important design decisions for your new special kitchen, in the comfort of your own home!
Can I see a 3D image of my kitchen?
Yes, we design all our kitchens using professional software.
Can you deliver outside of Melbourne metropolitan area?
Yes, we are able to deliver outside the Melbourne metropolitan area.
Can I install your kitchen by myself?
Yes, you can!
When do I get a warranty certificate?
Warranty certificates are issued after delivery.
How can I track the progress of my order?
Do I need to deal with different people in a process?
Can your supply kitchen with recess handles?
You can choose and supply any handles to kitchen installer.
Can I have touch to open cabinets?
Yes, but by doing so, you will lose the soft close function.
How many kitchens you produce every week?
We produce approximately 20 kitchens a week.
Do you use E0 16mm HMR Board in your cabinets?
Yes, we do
When I can order a stone bench top?
How can I connect my appliances?
Your appliances need to be connected by a licensed trades person.
Do you supply kitchens for new homes and apartments?
Yes, we do.
Can I add extra shelves and extra draws to your product?
Of course you can, our kitchens are custom made.
I’m doing full renovation of my house. Shall I start with the kitchen or design other spaces first?
You should always start from the kitchen design
, as the kitchen is the hub of the house.